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Thinkpack.ai

Privacy Policy

Last updated: August 03, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use ThinkPack.ai. It also explains your privacy rights and how the law protects you.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capitalization have meanings defined below. These definitions apply regardless of singular or plural usage.

Definitions

  • Account: Unique account for accessing our Service.
  • Affiliate: Entity under common control with a party.
  • Application: ThinkPack.ai software.
  • Company: ThinkPack.ai
  • Country: Massachusetts, United States.
  • Device: Any device accessing the Service.
  • Personal Data: Information relating to an identified or identifiable individual.
  • Service: The Application.
  • Service Provider: Third parties processing data for the Company.
  • Third-party Social Media Service: Social network used for login/account creation.
  • Usage Data: Data collected automatically from Service use.
  • You: The individual or entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may ask for personally identifiable information, including:

  • Email address
  • First name and last name
  • Usage Data

Usage Data

Collected automatically, including IP address, browser type, device info, pages visited, and diagnostic data.

Information from Third-Party Social Media Services

We may collect data from social media logins (Google, Facebook, Instagram, Twitter, LinkedIn) and any additional info you choose to share.

How We Use and Share Your Data

  • Service Delivery: Provide and maintain our Service.
  • Account Management: Manage your registration and access.
  • Contract Performance: Fulfill purchase/service contracts.
  • Contact: Communicate updates, offers, and support.
  • Business Transfers: Evaluate or conduct mergers, sales, or transfers.
  • Analysis & Improvement: Analyze usage and improve Service.
  • Legal Compliance & Safety: Comply with law, protect users, and prevent fraud.
  • With Your Consent: For any other purpose you approve.

We may share your personal information with service providers, affiliates, business partners, or other users as described above. We do not sell, rent, or trade your personal information to third parties for commercial purposes.

When We May Share Your Data

  • Legal Compliance: When required by law, court order, or valid government request
  • Safety & Security: To protect our users, prevent fraud, or investigate violations of our Terms of Service
  • Business Operations: With service providers (AI services, payment processing) who help us operate the app
  • Business Transfers: If we sell or merge the company (with notice to users)

Law Enforcement Cooperation

  • Court orders and subpoenas
  • Investigations of illegal activity or threats to safety
  • National security requests when legally required

We will notify users of such requests when legally permitted to do so.

Third-Party AI & Payment Services

  • Anthropic (Claude): Processes conversation data
  • OpenAI: Processes conversation data
  • Google (Vertex AI): Processes conversation data
  • Stripe: Processes payment information (we do not store payment details)

Review their privacy policies: Anthropic, OpenAI, Google Cloud, Stripe.

Retention and Transfer of Your Data

We retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. Usage data is generally retained for a shorter period unless needed for security or improvement.

Your data may be transferred and maintained on computers outside your jurisdiction. We ensure adequate controls and security for all transfers.

Your Privacy Rights & Data Deletion

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Opt-out: Opt-out of certain data processing

California residents have additional rights under CCPA. Contact us at info@thinkpack.ai to exercise these rights.

You may update, amend, or delete your information at any time by signing in to your account or contacting us. We may retain certain information when legally required.

Disclosure and Security of Your Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your data may be transferred. We will notify you before this occurs.

Law Enforcement & Legal Requirements

We may disclose your data to comply with legal obligations, protect rights, prevent wrongdoing, or ensure safety. We cooperate with law enforcement when required and notify users when permitted.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

Security of Your Data

We use commercially acceptable means to protect your data, but no method is 100% secure. We strive to safeguard your information but cannot guarantee absolute security.

Children's Privacy

We do not knowingly collect personal information from anyone under 13. If you believe your child has provided us data, contact us and we will remove it.

Links to Other Websites

Our Service may contain links to other websites not operated by us. We advise you to review their privacy policies. We are not responsible for third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting on this page and, if applicable, via email or prominent notice. Please review periodically.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: