Privacy Policy

Definitions

• Account: Unique account for accessing the service.
• Affiliate: Entity under common control with a party.
• Application: ThinkPack software.
• Company: ThinkPack.
• Country: Massachusetts, United States.
• Device: Any device accessing the service.
• Personal Data: Information relating to an identified or identifiable individual.
• Service: The application.
• Service Provider: Third parties processing data for the company.
• Usage Data: Data collected automatically from service use.
• You: The individual or entity using the service.

Collecting and using your personal data

Personal data

We may ask for personally identifiable information, including:

• Email address
• First name and last name
• Usage data

Usage data

Collected automatically. IP address, browser type, device info, pages visited, and diagnostic data.

Information from third-party services

We may collect data from social-media logins (Google, Facebook, Instagram, Twitter, LinkedIn) and any additional info you choose to share.

How we use and share your data

• Service delivery: Provide and maintain the service.
• Account management: Manage registration and access.
• Contract performance: Fulfill purchase or service contracts.
• Contact: Communicate updates, offers, and support.
• Business transfers: Evaluate or conduct mergers, sales, or transfers.
• Analysis & improvement: Analyze usage and improve the service.
• Legal compliance & safety: Comply with law, protect users, prevent fraud.
• With your consent: For any other purpose you approve.

We share personal information only with service providers, affiliates, business partners, or other users as described above. We do not sell, rent, or trade personal information to third parties for commercial purposes.

When we may share your data

• Legal compliance: When required by law, court order, or valid government request.
• Safety & security: To protect users, prevent fraud, or investigate violations of our terms of service.
• Business operations: With service providers (AI services, payment processing) who help us operate the app.
• Business transfers: If we sell or merge the company, with notice to users.

Law enforcement cooperation

• Court orders and subpoenas
• Investigations of illegal activity or threats to safety
• National security requests when legally required

We notify users of such requests when legally permitted.

Third-party AI & payment services

• Anthropic (Claude 4.6): Processes conversation data.
• OpenAI (GPT 5.5): Processes conversation data.
• Google (Gemini 3 / Vertex AI): Processes conversation data.
• xAI (Grok 4.3): Processes conversation data.
• Stripe: Processes payment information (we do not store payment details).

Review their privacy policies: Anthropic, OpenAI, Google Cloud, xAI, Stripe.

Retention and transfer of your data

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Usage data is generally retained for a shorter period unless needed for security or improvement.

Data may be transferred and maintained on computers outside your jurisdiction. We ensure adequate controls and security for all transfers.

Your privacy rights & data deletion

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data.
• Opt-out: Opt out of certain data processing.

California residents have additional rights under CCPA. Contact info@thinkpack.ai to exercise these rights.

Disclosure and security

Business transactions

If the company is involved in a merger, acquisition, or asset sale, your data may be transferred. We will notify you before this occurs.

Law enforcement & legal requirements

We may disclose data to comply with legal obligations, protect rights, prevent wrongdoing, or ensure safety. We cooperate with law enforcement when required and notify users when permitted.

We do not sell your data

We do not sell, rent, or trade personal information to third parties for commercial purposes.

Security

We use commercially acceptable means to protect your data, but no method is 100% secure. We strive to safeguard your information but cannot guarantee absolute security.

Children’s privacy

We do not knowingly collect personal information from anyone under 13. If you believe your child has provided us data, contact us and we will remove it.

Links to other websites

Our service may contain links to other websites not operated by us. We advise reviewing their privacy policies. We are not responsible for third-party sites.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page and, if applicable, via email or prominent notice.

Contact

Questions about this policy:

• Email: info@thinkpack.ai
• Web: thinkpack.ai/contact